Return and Refund Policy
Thank you for shopping with us! We want you to be completely satisfied with your purchase. If you’re not entirely happy with your order, please review our return and refund policy below:
# Return Policy
1. *Eligibility for Returns:*
- You may return eligible items within *2 days* of receiving your order only if defective piece is recieved.
- Items must be in their original condition, unworn, unwashed, and with original packing
2. *Non-Returnable Items:*
- Certain items are non-returnable, including:
-Lip balm refils once swatched
-Used bracelet with tiny microscratches
- Customized or personalized products
- Sale or clearance items (unless defective)
- Gift cards
3. *Return Process:*
- To initiate a return, please contact us at [(kimeaccessories.in@gmail.com) from link] with your order number ,a 360 degree video while opening the product from its original packing in a well lit room along with details about the item you wish to return.
- We will provide you with a return shipping label and further instructions.
## Refund Policy
1. *Processing Refunds:*
- Once we receive your returned item and inspect it, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed and automatically credited back to your original method of payment within *5-10 business days after recieving your product*.
# Contact Us
If you have any questions or concerns regarding our return and refund policy, feel free to reach out to us at [kimeaccessories.in@gmail.com]. We're here to help!
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We appreciate your understanding and support of our small business!
